With our setup, your speaker will work in any EU country.

It's possible, but we can't guarantee that the speaker will work 100% without professional setup.

No, it's not necessary. But we've been configuring the Alice speaker for over five years and are very familiar with all the nuances, both within the EU and beyond. This helps us avoid mistakes and ensure that the speaker works properly from day one.

The “Alice” smart speaker can be used in any European country to control your smart home and play your favorite songs, audiobooks, and games. But to ensure it works correctly and without glitches, it’s important to set it up properly for your region.

Yes, you can. But you’ll lose some of the speaker’s core “soul”: without a subscription, it will still work, but it won’t be able to play music, podcasts, audiobooks, or the fairy tales your kids love. A subscription unlocks “Alice’s” full potential and makes using it a truly enjoyable experience.

Yes! We never leave our customers to fend for themselves in difficult situations. When you buy a speaker from us, you get one year of support and guidance—we’ll answer all your questions and help you set it up.
Trying to save money can end up costing you more: we’ve seen cases where customers were scammed by being sold speakers without a warranty and having their music subscriptions set up incorrectly.

Yes. Smart speakers come with a 2-year warranty.

Yes, you can return the item within 14 days of purchase.

Yes, we have an office in Riga at Kalna iela 4. There, you can explore all of our products and services and make a purchase on the spot.

We ship worldwide. Delivery times depend on the shipping method you choose: standard shipping takes an average of 7–10 days, while express shipping takes 2–3 business days.

Yes, cash on delivery is available. To arrange cash on delivery, please message us on WhatsApp—we’ll advise you and find a convenient option.
Cash on delivery is payment in cash upon receipt of your order. This service is available in European countries (Austria, Belgium, Bulgaria, the United Kingdom, Hungary, Germany, Greece, Denmark, Ireland, Spain, Italy, Cyprus, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Finland, France, Croatia, the Czech Republic, Sweden, and Estonia), as well as in Switzerland and Norway.
The service fee is 23 € plus shipping costs.

Since direct purchases of music subscriptions in the EU are currently restricted, we handle all the technical details for you. We add your personal account to a family group managed by an administrator—this is a reliable way to activate all subscription features on your profile.

Important: Within the family subscription, your data remains completely confidential. Other group members do not have access to your account, email, passwords, or personal information. You manage your profile independently—just as you would with an individual subscription.